Below is a clean, legally structured Privacy Policy for Essenful.
No unnecessary softness. No weak language. Just a direct policy that protects you and informs the customer clearly.

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Privacy Policy

This Privacy Policy explains how Essenful collects, uses and protects customer information. By using our website or placing an order, you agree to the practices described below.

1. Information We Collect

We collect the following information when you place an order or interact with our website:

✅ Name
✅ Phone number
✅ Email address
✅ Shipping address
✅ Payment details (only processed through secure gateways, not stored by us)
✅ Device information such as IP address, browser type and pages visited

This information is necessary for order fulfilment, customer support and basic site functionality.

2. How We Use Your Information

Your information is used for the following purposes:

✅ Processing and delivering your order
✅ Verifying identity for fraud prevention
✅ Providing customer service and order updates
✅ Improving website performance and product offerings
✅ Resolving disputes and verifying claims
✅ Sending transactional messages related to your purchase

We do not sell or rent your information to third parties.

3. Sharing of Information

We only share necessary information with the following parties:

✅ Courier companies for delivery
✅ Payment processors for secure transactions
✅ Customer support tools for communication

These parties are required to handle your data securely and only for the intended purpose.

We do not share your information with marketing agencies, advertisers or unrelated third parties.

4. Data Security

We use security measures to prevent unauthorized access, misuse or disclosure of your personal data.
However, no online platform is fully immune to risks. By using our site, you understand that absolute security cannot be guaranteed.

5. Cookies and Tracking

Our website uses cookies to improve user experience, analyze site performance and remember your preferences.
You can disable cookies in your browser settings, but some features may stop working correctly.

6. Customer Rights

You have the right to:

✅ Request the data we hold about you
✅ Request correction of incorrect information
✅ Request deletion of your data, unless it is required for order or legal reasons

Delete requests cannot be approved if an order dispute, return or verification process is still active.

7. Data Retention

We retain customer order information for record-keeping, fraud prevention and legal compliance.
Personal data is kept only as long as required for these purposes.

8. Third Party Links

If our website contains links to external websites, we are not responsible for their privacy practices.
Customers should review their policies before interacting with them.

9. Policy Updates

Essenful may update this Privacy Policy without prior notice.
The latest version will always be available on this page. Continued use of the website indicates acceptance of changes.

10. Contact Information

For questions about this Privacy Policy, contact us at:

Email: essenfulstore@gmail.com
WhatsApp: 0327-9400380